Forum Discussion

dgingera's avatar
dgingera
Community Member
2 years ago
Solved

Is Articulate 360 down? Getting {"name":"AxiosError"}

Getting booted and asked to sign back in. When attempting to do so getting  {"name":"AxiosError"} on a blank screen.
Articulate 360
  • EricSantos's avatar
    EricSantos
    15 hours ago

    Hello everyone,

    I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.

    If you run into any issues using Articulate 360 going forward, please let us know.

  • OlivierErnoul's avatar
    OlivierErnoul
    Community Member
    2 days ago

    Same for me since this morning.... :S 

     

    • OlivierErnoul's avatar
      OlivierErnoul
      Community Member
      2 days ago

      It's working again now ^^ 

    • EricSantos's avatar
      EricSantos
      Staff
      2 days ago

      Hi OlivierErnoul and SmiljanaMiladin,

      Thanks for reaching out and sharing what you’re seeing. We did experience an issue with our cloud service provider earlier that affected access to several Articulate 360 products.

      Everything is more stable now, though our systems are still intermittently available as we continue to monitor. We’ve also observed some delays with AI features and Articulate 360 email notifications, and our team is keeping a close eye on things until we receive full confirmation from our provider.

      You can follow the latest updates on our Articulate Status page. I’m sorry to hear this disruption impacted your work, and I appreciate everyone’s patience while things fully recover.

    • EricSantos's avatar
      EricSantos
      Staff
      15 hours ago

      Hello everyone,

      I have good news to share! We monitored our systems overnight, and they’ve remained stable. This issue is resolved. Thanks so much for your patience.

      If you run into any issues using Articulate 360 going forward, please let us know.