Forum Discussion
Is Rise down right now?
Hi,
I'm trying to login to our Rise account and it just says "Your computer is offline". When I click refresh, it says "Your session has timed out."
I also briefly go into my dashboard and it s...
Hi Veronica, thanks for sharing your screenshot of the error message. This looks like a script error in your browser.
Could you please make sure you're using the latest version of one of our supported browsers here?
Next, please clear your browser cache, and try using the Safe Mode or Incognito Mode of your browser to turn off any browser add-ons.
If you still have trouble after trying the above, please submit a support ticket here so our team can take a look!
Updating my browser seemed to fix the problem. Thanks for the great support!