Forum Discussion

Igitur77's avatar
Igitur77
Community Member
8 hours ago

Issue “You need Articulate Localization to open this project”

Hi,  I have an issue here. I never had Articulate Localization, never tried it. All of a sudden, when I open a file that worked perfectly fine before, I have the message. “You need Articulate Lo...
storyline 360
JudyNollet's avatar
JudyNollet
Super Hero
5 hours ago

Igitur77​ & GraceMSH​: How frustrating! I can't replicate the issue, so this is definitely a job for the support staff.

Here's one more thing to try: revert to a previous version of Storyline. You can do that through the Articulate 360 app:

If that doesn't work, that's one more piece of information that might help the support folks.

StevenBenassi​, LaurenDuvall​, and EricSantos​: I'm tagging you to ensure this issue gets attention. 

GraceMSH's avatar
GraceMSH
Community Member
5 hours ago

Thanks, Judy! I did fresh installs of the current May 12 and the previous May 5 builds with no change to the issue. I submitted a support ticket. I can open and access Storyline files made before today, so I'm hoping it's a today-only issue. I'm running the May 12 build on a Windows 11 computer. I was able to publish a ZIP from the affected file just after 1pm EST, but I could not reopen the file after that.