Forum Discussion

Igitur77's avatar
Igitur77
Community Member
2 months ago
Solved

Issue “You need Articulate Localization to open this project”

Hi,  I have an issue here. I never had Articulate Localization, never tried it. All of a sudden, when I open a file that worked perfectly fine before, I have the message. “You need Articulate Lo...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    2 months ago

    Hello everyone!

    Happy to share that we've just released a new update for Storyline 360!

    In Update 118, we've included essential fixes and new features. We've released a fix for: 

    • An "Articulate Localization required" error message incorrectly displayed when opening some project files.

     

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

EricSantos's avatar
EricSantos
Staff
2 months ago

Hi everyone, and thanks for the tag here, JudyNollet.

I understand how concerning it is to suddenly see this message on Storyline files that were previously opening normally.

I can confirm that several customers in this thread are already actively working with our Support Engineers in individual support cases, and the team is continuing to investigate further. Igitur77, if you haven’t already, please connect with our Support team here so we can gather logs and your affected Storyline file for investigation.

We’ll continue tracking reports and will share updates as we learn more.