Forum Discussion

KirstyTeare's avatar
KirstyTeare
Community Member
1 month ago

Issue - Publishing to LMS from Rise not working

Hello  Myself and my colleague are having issues publishing from Rise.    I set a course to publish twice yesterday and didn't receive the email to say it had completed. I have tried again this...
rise 360
Chris-Hurst's avatar
Chris-Hurst
Community Member
1 month ago

Mine is working fine, are there any plug-ins or external assets in your course that could cause an issue?

  • KirstyTeare's avatar
    KirstyTeare
    Community Member
    1 month ago

    Thanks for checking and no, its a very short training alert, no links, no videos, no storyline files. 

    • KellyAuner's avatar
      KellyAuner
      Staff
      1 month ago

      Hi KirstyTeare,

      I see you've connected with my teammate, Phil, in a support case. We can continue troubleshooting there to keep all information in one place!

      • KirstyTeare's avatar
        KirstyTeare
        Community Member
        1 month ago

        Yes, no fix as of yet, but fingers crossed!