Forum Discussion

KirstyTeare's avatar
KirstyTeare
Community Member
1 day ago

Issue - Publishing to LMS from Rise not working

Hello  Myself and my colleague are having issues publishing from Rise.    I set a course to publish twice yesterday and didn't receive the email to say it had completed. I have tried again this...
rise 360
KirstyTeare's avatar
KirstyTeare
Community Member
1 day ago

Thanks for checking and no, its a very short training alert, no links, no videos, no storyline files. 

KellyAuner's avatar
KellyAuner
Staff
9 hours ago

Hi KirstyTeare,

I see you've connected with my teammate, Phil, in a support case. We can continue troubleshooting there to keep all information in one place!

  • KirstyTeare's avatar
    KirstyTeare
    Community Member
    8 hours ago

    Yes, no fix as of yet, but fingers crossed!

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      4 hours ago

      Hello KirstyTeare​, 

      I have great news to share! Our team has implemented a fix for this issue when publishing in Rise 360. New fixes and features are immediately available.

      Are you and your team still experiencing this when publishing courses in Rise 360? 

      Looking forward to hearing from you!