Forum Discussion
Issue in downloading templates and elements from content library
Everytime I try importing a template or graphic elements I keep getting the following error: (please see the attachment) download did not complete successfully, please check connection to articulate...
Hi Somya,
Great idea to open a case as well! I see you've connected with my teammate, Johnrey, who suggested opening port 443 and adding these domains to your organization's allowlist.
Let's continue the conversation in your support case, but I'm happy to assist further as needed!
