Forum Discussion
AndreasRosenbus
3 months agoCommunity Member
Issue on Layer with individual timeline (If timeline starts)
Please see attached video
=> if "timeline starts" on layer with individual timeline => click player play button => object gets hidden again
=> if "timeline reaches" on layer with individua...
AndreasRosenbus
Community Member
Thank you Luciana for getting back to us so quickly. I think my colleague Franziska already replied with the story file, right ?
Is this the right way to report issue via the community ? I can't open a support case by myself, correct ?
I'm asking as I'm having 2 more issues to report.
KellyAuner
3 months agoStaff
Hi Andreas!
Thanks for following up on this. I see a case has been created by your colleague, to address this issue. They can continue troubleshooting there to resolve it.
In the meantime, you're welcome to post here in the community to see if other members have a solution, or connect with our Support Engineers by submitting a support case.