Forum Discussion
Issue with Articulate Rise - AI Voice Generation
Is anyone having an issue with generating AI audio using the native AI voices? I am trying to add an Audio block on Rise with AI narration using the 'Nichalia Schwartz' voice and whenever I enter text to narrate it just resets the page.
This also is happening when I try to update existing AI generated narration using the same voice / block.
6 Replies
Hi grantdrmaj-d22! I see that you've also submitted a case and are working with my colleague, John! John responded with troubleshooting steps via email. Let us know if those do the trick!
Hi grantdrmaj-d22! I wanted to follow up because one of our Engineers just shared that this was fixed on Friday. Please let us know if you're still running into this behavior!
Yup this looks to be fixed thanks!
Hello, I am running into the same issue right now. I cannot generate AI audio, it just keep resets the page.
Hi Learninglady,
Sorry to hear that you're having trouble with AI Audio in Rise.
In Google Chrome, I tested a few different AI Audio scripts, and they all generated as expected. It's possible the issue could be local to your environment. Have you tried clearing your browser's cache to see if that makes an improvement? Also, are you experiencing the same behavior across all supported browsers, or just one specifically?
Looking forward to hearing from you!
