Forum Discussion

WeiLunLee's avatar
WeiLunLee
Community Member
2 years ago

Issue with Black Screen in Safari When Resuming SCORM 1.2 Course

Hello, I am experiencing a peculiar issue with a SCORM 1.2 course created in Storyline when it's accessed in Safari. When learners exit the course midway and then re-enter, they encounter a black...
storyline 360
StevenBenassi's avatar
StevenBenassi
Staff
2 years ago

Hi Wei-Lun!

It sounds like your Storyline 360 course published to an LMS is loading a black screen when opened in the Safari Browser.

I see you've already opened a support case and connected with my teammate Jan Lua. Smart move! It looks like Jan Lua finished testing your files and replied to your e-mail sharing some feedback.

We can continue this conversation over in your support case to keep all information in one spot.

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