Issue with Bold Italic Font not retaining on export in Storyline

Hi SafeTeamAcademy​!

Glad to see Kate has been assisting you!

It would be helpful to know which specific font you are working with. Is it one of Storyline's built-in fonts, or a custom one you have added? If it's a custom font, can you confirm which instance of the font package you're using? Authors can choose between Variable and Static fonts, however, not all Variable fonts are supported by Storyline 360. While these fonts may appear to function when authoring within Storyline, they will not render properly once published.

In the screenshot below, I've used a custom font (Overpass) as an example of the two available options, when extracting a new custom font package.

If you were using the Variable instance, I suggest uninstalling it from your machine and then installing the Static version. After that, please relaunch Storyline 360, so the new fonts are updated.

Let me know how it goes!