Forum Discussion
Issue with "Jump to time / cue point" > "forward / backward" trigger.
My timeline includes multiple cue points that pause the timeline, which resumes when the user clicks a button. Additionally, I need to add a 'Jump to time/cue point' trigger for moving backward by 10 seconds.
The issue is - clicking the backward button moves the timeline to the first cue point (if timeline is playing).
3 Replies
Hi PankajSrivas257!
Happy to help!
When using a Jump-to-Time Trigger, Storyline will move the playhead back by 10 seconds from its current position. However, if there's a Trigger or cue point set to pause the timeline at a certain spot, and the learner jumps back to a time before that cue point, the Timeline will encounter the pause Trigger again, and stop at the cue point. This is why it seems like the backward button is jumping to the first cue point when it's actually just hitting the next pause in the Timeline as it rewinds.
To workaround this, you may consider using Variables to track whether a pause has already occurred, and restrict your Trigger to only firing once. This way the timeline does not pause again when jumping backward. Here's how:
- Create a new True/False Variable (ex: 'PauseFired') and set its initial value to 'False'.
- Edit your pause Trigger so it only fires when 'PauseFired' is 'False'. For example: "Pause timeline when Timeline reaches cue point if 'PauseFired' = False."
- Add another Trigger to set 'PauseFired' to 'True' right after the pause happens. For example: "Set 'PauseFired' to True when Timeline reaches cue point."
This way, the pause will only occur the first time the Timeline reaches the cue point. If the user jumps back, the Trigger won't fire again because the Variable is now 'True'.
Let me know how it goes!
Hello Steven
Thank you for looking into this.
I understand when you say; "...This is why it seems like the backward button is jumping to the first cue point when it's actually just hitting the next pause in the Timeline as it rewinds."
However, the seek bar also starting from the start in same scenario.
Good news is I am able to fix the issue just by adding the pause and resume trigger on same button;
trigger order:
1 - Pause timeline
2 - Jump backward
3 - Resume timeline
Hello PankajSrivas257,
Thanks for sharing what you’re seeing on your end. Great job identifying a solution to the seekbar issue!
If you need help with anything else, feel free to reach out here in the E-Learning Heroes Community or through a private support case. We’re always happy to assist!
