Forum Discussion
Issue with Microphone configuration - preventing recording
I use my microphone for other applications like skype which work fine.
Each time I select Peek - I press record - i get an error message:
There was a problem connecting to your microphone. Plea...
Hi Joanna,
I haven't seen that same issue where Peek won't work if other applications have access to the microphone. I don't use Skype that often, but I do use Slack and Zoom calling which both have access to the same microphone.
I'd like to have you work directly with our Support Engineers to have them dig a bit deeper into what's happening so we can get you back up and running! I'll start a support case for you if you're onboard with that plan.