Forum Discussion
Issue with Microphone configuration - preventing recording
I use my microphone for other applications like skype which work fine.
Each time I select Peek - I press record - i get an error message:
There was a problem connecting to your microphone. Plea...
Hi Ashley,
Is there a resolution to the error message (as per the thread above):
"There was a problem connecting to your microphone. Please make sure it is installed correctly and not in use by another application. Then try again."
I have tried choosing "None" (no microphone) to avoid having to use a microphone at all, and every possible enabling and disabling of the microphone within the microphone settings but no options have worked (as per above messages from other users). Are you able to tell me what the resolution was with the Support Engineers that you referred Joanna to?
Thanks in advance.
Melissa.