Forum Discussion
Issue with Microphone configuration - preventing recording
I use my microphone for other applications like skype which work fine.
Each time I select Peek - I press record - i get an error message:
There was a problem connecting to your microphone. Plea...
Hi Melissa. Thanks for reaching out!
For good first steps, our team recommends checking that the sound card has the latest audio driver from the manufacturer. You can find the audio driver from the computer manufacturer's support page.
If everything checks out there, we then recommend these steps:
If neither of those tactics help, would you be willing to connect with our Support Engineers so we can best understand what may be happening?