Forum Discussion
Issue with Microphone configuration - preventing recording
I use my microphone for other applications like skype which work fine.
Each time I select Peek - I press record - i get an error message:
There was a problem connecting to your microphone. Plea...
Hi Hugh!
Thanks for sharing those details! I've looked at similar support cases, and there have been a few different solutions. I'd love for our Support Engineers to step in. Do you mind sharing a screenshot of the error message with our team? Connect with a Support Engineer here. You'll be notified once we receive the attachment.
See Peek microphone screenshot below.
[A screenshot of a cell phone Description automatically generated]
