Forum Discussion
Issue with Microphone configuration - preventing recording
I use my microphone for other applications like skype which work fine.
Each time I select Peek - I press record - i get an error message:
There was a problem connecting to your microphone. Please make sure it is installed correctly and not in use by another application. Then try again.
I have turned off the microphone in Peek & i still get this message.
Can someone please help? Thanks
25 Replies
Sorry you're running into this, Skye! Have you tried doing a Peek repair yet?
If that doesn't help, reach out to us here. Our Support Engineers are available 24/7 to assist!
I have the same problem and I did what you wrote here above Alyssa (Peek repair) but it doesn't work still. I can't make any recording because like Skye disabling the microphone doesn't make it work either. Any solution to this yet? I really need Peek for my screencasts in Rise. Please help.
