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SkyeHart's avatar
SkyeHart
Community Member
8 years ago

Issue with Microphone configuration - preventing recording

I use my microphone for other applications like skype which work fine.

Each time I select Peek - I press record - i get an error message:

There was a problem connecting to your microphone.  Please make sure it is installed correctly and not in use by another application. Then try again.

I have turned off the microphone in Peek & i still get this message.

Can someone please help? Thanks

25 Replies

  • Hi is there a resolution to this issue yet? The peak repair description doesn't seem to have anything in common with what I can see on my laptop. Is it out of date because I genuinely can't action a single step. 

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff

      Hello MalcolmArmstron! I'm happy to help! Can you share a bit more about what you're seeing on your end? Are you not seeing a microphone available to select when using Peek?