Forum Discussion
Issue with preview and editing CC
I was trying to edit some CC on my SL file and the CC edit box kept crashing and I get the error that "Something went wrong, contact support". I was also not able to preview anything and the software was funky. I updated to the latest version too and it kept having the same way. Can you support on this?
Hi SwethaBaskar579,
Sorry to hear about the error message and your experience with the software. I'm happy to help troubleshoot.
If you're already working on your local drive, try running these steps to fix possible installation issues. We'd be glad to investigate further if the problem persists. You may share your Storyline project here or privately in a support case, where our Support Engineers will work with you one-on-one. We'll delete it when we're done testing.
