Forum Discussion
Issue with Screen Recording
I have been using the screen recording feature in Articulate Storyline 360 with no problem up until I updated it this week. Is anyone else experiencing the same issue? No matter how many times I screen record, it will not upload the screen recording into the scene.
1 Reply
Hi Winnie,
Sorry to hear you're hitting this snag! I can record a screencast in Storyline without issues using these steps.
We can start the troubleshooting by checking if you're working on your local drive; working on a network drive can cause erratic behavior. If the problem still happens, try running these steps to repair Storyline.
Storyline 360: How to Fix Unexpected or Erratic Behavior
We'd be glad to investigate further if the steps above don't help. You may share your Storyline project in a support case so our Support Engineers can take a look!
