Issue with Storyline File – Triggers Misplaced and Progress Not Saved

Hi Payal0810! Thanks for reaching out. I'm glad to help.

It sounds like you made updates to your Storyline 360 file and published it to Review 360, but when you came back later, things looked off—some triggers were out of place, and your progress wasn’t there. That’s definitely frustrating, and I’m here to help figure it out.

Just a quick note: Review 360 won’t reflect changes unless you republish your course from Storyline 360.

And your file shouldn’t change unless you do. If it is, double-check that you're saving and working from your local drive (like your desktop). Shared or network drives can cause all sorts of strange issues.

If you're already working locally and still seeing problems, we’d love to take a closer look. You can attach your file here or send it to us privately in a support case. Whatever works best for you.