Forum Discussion

AmyLeelo's avatar
AmyLeelo
Community Member
9 years ago

Issue with text variables!!!

Hi, I have the latest update to Storyline 360 and have found an issue of published files whenever a text variable reference is used.  For some reason, the formatting in a text box is off when I ...
storyline 360
Jürgen_Schoene_'s avatar
Jürgen_Schoene_
Community Member
3 years ago

i don't have the font "Sharp Sans Display No.1"

so I have tested with Roboto -> ok

https://360.articulate.com/review/content/037330f9-ae84-4022-be31-ee4c60743be3/review

with Open Sans -> good

https://360.articulate.com/review/content/8fa2a0d2-3ba9-4c57-9266-d80db61f1cd9/review

and with Bahnschrift ->  very bad (similar to Sharp Sans Display No.1)

https://360.articulate.com/review/content/f79774e9-49b8-4e6c-ac0f-4d892e0c58b0/review

the quality of center text in storyline depends on

I have tested my bad font "Bahnschrift" and modified the margin for the variable text fields

this looks terrible in authoring

but the result:

https://360.articulate.com/review/content/b2fe327c-5589-4295-9f19-56423283dfd1/review

much better

you could try for "Sharp Sans Display No.1" something similar

  • AndyMcKay-a4be9's avatar
    AndyMcKay-a4be9
    Community Member
    3 years ago

    Hi Jürgen,

    Thank you for taking the time to investigate this, it really is appreciated. I'll try your suggestion, as it looks to do the trick. It's incredibly frustrating that we have to find such workarounds for something that, in my opinion, should just work, especially for an issue that is 6+ years old. I would've thought a fix would be implemented in that time, as this is clearly a software bug and not an isolated incident.

    Thank you again,

    Andy

    • Jürgen_Schoene_'s avatar
      Jürgen_Schoene_
      Community Member
      3 years ago

      for a real fix - articulate has to optimize the analysis of the font used - each font manufacturer understands the rather clear specifications for fonts differently