Forum Discussion
Issues with copy and paste images
Hi, I can confirm that the problem still exists in a later build than the one you mention (3.64.27845.0), but it appears to be related to corruption in the source file as a result of in-use access privileges that don't get cleared out (i.e. when you try to open the file and it says that it's already in use by another copy of Storyline).
Frequently, if you just try to open the file again, it will open normally (as happened in my case). From then on, trying to copy/paste anything (layers, slides, buttons, images) would yield only bounding-box versions of these items, without any image resources.
I, however, tried creating and opening a duplicate of the source file (the one that had the stuff I wanted to copy to another file), as the 'already in use' alert suggested. Using the duplicate as the copy/paste source then worked flawlessly.
**UPDATE**
All of the above still holds true for the initial file *however*, upon working with subsequent files, and after correcting the initial issue, the problem started to consistently arise again in multiple files, indicating it's not just a corruption issue.
So far, the only reliable workaround I have found is the one suggested above, where you import the slide that has the items you want to copy/paste. Once within the same file, copy/paste works fine again.
Related Content
- 10 months ago