Forum Discussion

HelenHill's avatar
HelenHill
Community Member
8 years ago

Issues with copy and paste images

Hello,  A few of us in my team are having issues with copying and pasting images between Storyline files. When we try to do so, we get the box outline but it is empty and then we have to go to 'ch...
storyline 360
JoseTansengco's avatar
JoseTansengco
Staff
3 years ago

Hi Chris,

Sorry to hear that you ran into a similar issue. 

If you're copying and pasting entire slides into Storyline 360 projects, have you tried using the import functionality instead? This article explains how. 

Additionally, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a look at the screen captures in your project file? We'll delete it when we're done testing!

ChrisCole's avatar
ChrisCole
Community Member
2 years ago

Thanks Jose.  This is not an issue with pasting slides. This is an issue very specifically with pasting images.  

If we do a screen capture (with any screen capture tool) and paste the image onto a slide, it looks fine. But if we then copy that image and paste it elsewhere (on a different slide, for example, or on a slide in a different Storyline file), then all we see is a square outline with no image.