Forum Discussion
Issues with Videos once Courses are on the LMS
When we add new courses to the LMS, the video(s) in the courses either freeze, become pixelated or go to a black screen. We have never had this issue before. We aren't doing anything new to our vide...
Hi, Taylor!
I would love to assist you with this issue! Would you be willing to share your file here or reach out to our Support Engineers directly in a support case?
You could also test your course in SCORM Cloud. If the issue can't be replicated in SCORM Cloud, then the issue is with your LMS.
Thanks for reaching out!