MatheusGenovez
12 months agoCommunity Member
Copied course video issue
Hello!
I've encountered an issue when duplicating a course in Rise. The videos uploaded to the copied course do not play, and I receive an error message stating, "The media could not be loaded, either because the server or network failed or because the format is not supported."
Initially, I believed this problem occurred due to copying the course and changing its folder location. However, I conducted a test by simply duplicating the course and leaving it in the same folder, and the issue persisted.
I would greatly appreciate any assistance or suggestions on how to resolve this issue. It would significantly improve my workflow.