Forum Discussion
Copied course video issue
Hello!
I've encountered an issue when duplicating a course in Rise. The videos uploaded to the copied course do not play, and I receive an error message stating, "The media could not be loaded, ei...
I have experienced a similar issue.
When I duplicate a RISE course with videos, that include "_NOPROCESS_" in their name, the videos work in the original course, but fail to load in the dupe course every single time.
The "_NOPROCESS_", by the way, is listed as a RISE best practice to keep a video file as/is and not re-compress.
I submitted a ticket on this and they verified that it is a bug in the system and they are working on it.
