Forum Discussion
Copied course video issue
Hello!
I've encountered an issue when duplicating a course in Rise. The videos uploaded to the copied course do not play, and I receive an error message stating, "The media could not be loaded, ei...
Hi Steven,
I'm following up to see if there's been any progress on this issue please? The "Pro tip" on the Articulate support page has not been modified / removed and still advocates for using the _NOPROCESS_ method to avoid video compression being applied, yet this bug still appears to persist.
As a user who shares and duplicates many video-heavy courses, and who chooses to use the _NOPROCESS_ method to keep SCORM file sizes as small as possible, it would be great to get a guide as to when this bug will be fixed, if possible.
