Forum Discussion
Text to speech
I am getting an error message when I select text to speech. Message says Unable to connect, check internet connection. My internet connection is fine.
I'm having the same issue, I have restarted my computer, and logged out everything.
Hi TieraSheridan-c!
Sorry to hear you've also run into this setback with Text-to-Speech in Storyline!
Thanks for sharing the troubleshooting steps you've tried so far. As I shared with Correy, a helpful first step is to perform a repair of your Storyline installation to see if that corrects the issue. If that doesn't do the trick, please connect with us through a support case.
We'd be happy to assist further!
Try logging out of the Articulate 360 app and signing back in. That has corrected the issue for many who have experienced it recently.
This resolved the issue for me as well. Thanks!
Hi CorreyMerritt!
Sorry to hear you're having trouble accessing Text-to-Speech in Storyline!
Testing this on my end, I can confirm the Text-to-Speech tool is working as expected. I suggest performing a repair of your Storyline installation to see if that corrects the behavior. However, if the issue persists, please connect with our team through a support case.
They'd be happy to continue troubleshooting with you!
I'm working with IT to uninstall and reinstall the program with the guidance you sent, thanks.
