Forum Discussion
italics always become bold in Rise
I am having the same issue. We are using Plus Jakarta Sans as a custom font. We have uploaded the bold and italics versions of the font, but Rise is combining them when we only want to bold our type. What is needed to help troubleshoot this? Thanks!
- StevenBenassi4 months agoStaff
Hi Art!
Sorry to hear you've run into this setback with fonts in Rise 360!
I noticed that you've been working with my colleague Dexter, through a support case. We can continue the conversation there to keep all information in one place.
- JoanneBaguley31 days agoCommunity Member
Hi ArtGangel-92f44 did you get a resolution for this that you could please share? I have run into the same issue today. Thanks!
- StevenBenassi26 days agoStaff
Hi JoanneBaguley!
Sorry to hear you've also run into this issue!
I see that you've opened a support case being handled by my colleague, Woojin. It looks like Woojin replied to your e-mail with some follow-up questions. We can continue troubleshooting through your case to keep all information in one spot.