Forum Discussion

JJCarter-59a8a4's avatar
JJCarter-59a8a4
Community Member
2 months ago

Items with shadow losing shadow in preview

Hello
I am trying to make a button with a shadow for a course. But when I go to preview the slide, the shadow disappears which changes the appearance of the button.

It does have a hover state, and the shadow is not appearing on normal or hover.

Is this another "states" issue? Or is this a new issue? I have used the most up to date version of SL and the previous September version. The issue is in both

Articulate 360
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 months ago

    Hi JJCarter-59a8a4, 

    Thanks for reaching out! I'm sorry to hear you've encountered this behavior. Our team is currently aware of this issue where the shadow effect is not displaying in preview or published output. I've gone ahead and added your voice to this report. 

    We're sorry for any inconvenience this bug may have caused, and we'll leave a message here as soon as a fix is released. 

     

    • ac_elearning's avatar
      ac_elearning
      Community Member
      10 days ago

      Hi Luciana, 

      Any update on this? Having the same issue as well! 

      Ty in advance for the help

      • StevenBenassi's avatar
        StevenBenassi
        Staff
        7 days ago

        Hi ac_elearning!

        Thanks for reaching out!

        I don't have any updates on the bug my teammate Luciana shared earlier in the discussion. Not to worry! I've included your voice in the bug report so we can notify you as soon as a fix is in place.

        Thank you for your patience. I'm sorry if this has been slowing you down!

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