JAWS not reading full content of Storyline output

Hi LearningMate, 

What version of Storyline and JAWS are you using? JAWS only supports the latest version (which I believe is JAWS 18) and viewing the content in the latest version of Internet Explorer. 

Also, it should be able to read all the text on a slide as long as you've set that box as visible to accessibility tools (a setting in the Size/Position options). 

I haven't heard of a character count that JAWS will stop at - but have you tried breaking the text up into individual boxes and tabbing between those to see if JAWs reads it? 

From what I've seen using the latest version of SL/JAWS, there's a 1,024 character (1Kb) limit on what JAWS will read in Storyline.

Good info, Erich. I'll admit I'm not the "accessibility expert" here, is that limit per slide? Per object and alt text? Just curious to have more info about this and I can connect back with our Product team to share. 

I've seen it happen with Notes and text boxes. It would be great if the product team could resolve this as I have to create alternate screens for people using screen readers that breaks the notes or text boxes into 1Kb text boxes.

Thanks, Erich - and I do see that this is already on our team's radar. We'll keep everyone posted here as we have more info on it. 

Good morning Ashley,

Do you have any updates on this issue?

Hi Mark, sorry to hear this bug is affecting your project. We still have this bug on our radar -- if we get any new information, we'll share it here in this discussion. You'll be notified since you're now subscribed!

This bug is affecting us as well, please keep me updated.

Very sorry you've also come across this bug, Steven.

You're in the right place to stay up to date on any new information, and here's an inside look at how we tackle bugs when they're reported!

Hello Guys,

Please apply role="contentinfo" OR role="definition" to the container. It will resolve the word count issue and then JAWS will read the whole content.