Forum Discussion
Known bug that causes hyperlinks to show up in the wrong place?
Is there a known bug in this latest version of Storyline (v. 3.84.31647.0) that is causing hyperlinked text to occasionally show up in the wrong place?
I'm only noticing it on one slide of an 8-slide tutorial I'm creating; all other links are working as expected. In this one case, the hover and link are showing up at least 10 pixels to the left of the linked text in the text box.
Any thoughts or solutions?
Thanks!
Hi Mike!
Sorry to hear you've run into this issue with hyperlinked text in Storyline 360!
It would be helpful to see your .story file and test to confirm if you are being affected by a bug. Would you be comfortable sharing a copy here in the discussion or privately through a support case?
We'll delete it from our system as soon as troubleshooting is finished!
Hi Steven,
Let me submit it via a support case. The tutorial I'm working on contains copyrighted material, so I'd prefer not to post it publicly.
Thanks for getting back to me!
Hi Mike!
Thanks for following up!
Great move on opening a support case! I see that your .story file has been received by our support engineers. You're in excellent hands working one-on-one with them and they should be reaching out to you shortly.
We can continue troubleshooting through your case to help keep all information in one spot.
