Forum Discussion
Labeled Graphic Size and Quality
I'm using a screenshot of a menu as a labeled graphic. The image is 366x478. Even on a monitor set to display 1080p, it's a decent size, legible and would be fine in a web browser.
The problem I am having, however is that when i insert it as a labeled graphic and set the image width to "small" it blows the image up to about 760x980 and it looks awful. I've tried adjusting the compression on the image, changing the dpi and several other things but no matter what, Rise just butchers it and makes it not presentable.
Is there any way to control the size the image displays at other than "small," "medium," and "Full width" (Don't even get me started on what Full Width does to images....)
I get that Rise is mean to be responsive but it should not prioritize responsiveness over quality.
77 Replies
4 years later, this still exists. I don't understand why the image is the perfect size when I'm editing the Labeled Graphic in Rise, but within the course itself it's blown up by 2 or 3 times and takes up more than one full screen for no reason.
Hi Christopher,
Add white space to your image to get it to a 16:9 aspect ratio.
Thank you, Karl! That worked
Any updates on this issue? My learners are having a hard time having to scroll to see the entire labeled graphic.
Of course not. I just had to install a border around the picture and then it seemed to work enough for my purposes. They don't seem to want to fix issues multiple people have complained about over the years.
Jessica Bacca
eSchool Math Resource Teacher
Pathfinder School of Innovation
It is ridiculous that this and many other issues never get resolved! Another HUGE one is the ability to save custom colors instead of having to type in the Hex # each time.
Five years later and I am struggling with the same issue. This really should be fixed!
While I understand the 16:9 requirements, that makes the display on mobile look ridiculous for the image I'm using.
I can either have it display well for mobile but then too big for desktop or fine on desktop and a tiny centred image on mobile.
Could we not have some functionality to add 2 images: one for desktop and one for mobile?This seems like it should be pretty basic functionality to be able to resize the labeled graphics in Rise? I don't feel very confident that we will ever see a resolution to this bug, since from my understanding, the Rise team has known of it for about seven years now??? That's crazy.
Seven years later, and this is still happening? Sorry, but a "bug" that lasts 7 years is no longer a bug but a major defect. Why can't this be resolved? It makes an otherwise pretty course look amateurish and clunky... 😕
Does this work properly now? I'm having this issue now with a labeled graphic being blurry and not looking the best when put into RISE! I've used the NOPROCESS and also resized in paint. Please advise!
Hi SarahLichy,
Thanks for reaching out about this. Are you willing to share your file with our Support Engineers? They'll be able to take a closer look to assist you as soon as possible!
Hello Kelly,
I decided to use a different block in my course. Thanks!
