Forum Discussion
Lag time in Rise 360
I am experiencing lag time between typing characters on the screen and when they show up in my Rise course. It started happening late yesterday afternoon.
I had someone else log in and they exper...
Hello, from Santiago, Chile, I have the same problem. There's a very uncomfortable time lag for working.
Hello jorgeescobar-4f,
Sorry to hear you're experiencing lag time when using Rise 360. I'm not able to experience this on my end.
- What browser are you currently using? I'm curious if you experience this when using an incognito window. As my colleague Eric mentioned, it's best to run the latest version of your browser.
- Are you experiencing a lag when only using a specific block or across your entire course?
We recommend disabling all browser plugins and trying to edit your training again to see if that improves performance. Also, some users have experienced a lag in responsiveness when editing larger courses.
If you're still experiencing issues, feel free to share a screen recording of your experience so we can investigate this further. We'll be happy to continue the conversation in this thread or privately in a support case.
Looking forward to hearing from you!