Layer properties not working

Wow... this is still an issue in 2024. 

I click my layer properties button and nothing happens. 

Attention: If you're experiencing this, the solution seems to be unplugging your secondary monitor and potentially restarting Storyline without the secondary monitor attached.

Edit: On the off chance any SL developers are reading this, let me explain what's going on. This over-6-year-old bug relates to the layer properties window for secondary layers, NOT the base layer. While the base layer properties window ALWAYS appears centered in whatever window SL is open in, the secondary layer properties window inexplicably opens on whatever monitor it was left on. So, if people are undocking and redocking at another monitor, the secondary layer properties window may not appear. See my attached screenshots demonstrating this, where I have three displays and open both layer properties windows. 

The solution is simple: just make the secondary layer properties window behave like the main layer properties window! 

Side note to Articulate: if your customers are complaining about the same bug for literally 6 years, it's probably long past time to start exploring the root cause of the problem and patching the software rather than just opening one-off individual support tickets or telling people to repair their install. I've been a loyal customer for over a decade and there are way too many instances like this of bugs going unresolved for years upon years. Listen to your customers!

Ridiculous that, after all these years, this hasn't been patched.