Forum Discussion
Layer properties window not showing
Hi there, I'm unable to see the Properties window on my slide layers. It shows up on the base layer, but doesn't show for the extra layers I've built. I've installed the most recent update of Storyl...
I am having this same issue. It doesn't matter which screen I move storyline to, or if I unplug my laptop from the docking station. The layer properties window does not open. I've restarted windows and storyline multiple times.
This is very frustrating.
Hi MGH2025,
Sorry to hear that you're also experiencing this issue.
I see that you've opened a support case being handled by my teammate, Robert. It looks like he sent you an email on 08/20/26, but we didn't hear back. It's possible the email was diverted to a SPAM or junk folder. No worries! I'm happy to resend his latest email for your reference.
We can continue the conversation through your case.