Forum Discussion
davelees
19 days agoCommunity Member
Show Video in New Browser Window
Hi everyone,
If you select the show video in browser window option, when the video pops up there is no closed captioning? Is there a fix for this?
Thanks
Thank you
2 Replies
Sort By
Hi davelees,
I'm happy to help!
This behavior is expected. Captions won't display on videos in a new browser window because the video is outside the player, and the captions are part of the player. When Videos are set to open in a new browser window, it uses the browser's native video player. I'll share your feedback with our product team and let you know if anything changes!
- daveleesCommunity Member
Thank you