Forum Discussion

ConradPeters's avatar
ConradPeters
Community Member
19 days ago

Learning Journal in Rise | Works only when lesson completed

Hi folks, I've completed a quick learner guide in Rise that contains journal entry block in a few different lessons. The issue I'm having is that the text field only appears AFTER the user completes the lesson...requiring them to scroll back up in order to use the field.  This is happening with the text field and the print/save ending button as well. Any suggestions would be appreciated. Cheers. 

e-learning development
rise 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    17 days ago

    Hello ConradPeters,

    Thanks for reaching out!

    Would you mind sharing how you added the journal entry block to your Rise 360 course so we can test the behavior in a new course? Is this block an embedded Storyline 360 block with a custom journal interaction, or did you build it using one of Rise 360's available blocks? You can also share your course with us by opening a case with our support team here if you want us to take a look at the course as a whole. 

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