Forum Discussion
Learning Journal In Rise
That's odd. Are the users accessing the journal from a different computer or device? If the user changes browser or computer, the entries will not carry over.
Mike
- TaylorHelliwell5 years agoCommunity Member
Unfortunately not so very baffled by why it's not saving :(
- MikeAmelang5 years agoCommunity Member
Taylor,
You can DM a link to the outputted course to troubleshoot, if you'd like.
Mike
- DrewKlassen5 years agoCommunity Member
Hi Taylor, Curious what you may have found out. I have concern over this too as we work in a citrix environment that causes all kinds of issues. Im in my first trials and so far it has worked saving, though I've learned not to trust citrix as much as a local desktop.
- TaylorHelliwell5 years agoCommunity Member
Hi Drew, we decided to remove this feature as we had people losing their entries and we were not able to conclude why. We replaced it with a downloadable word document with the journal questions, so that people could capture their answers and reflections along the way safely.