Forum Discussion
Learning Journal In Rise
Hi Mike, This was working well in our learning platform rise, however, recently the coding is not working on each individual's first view of each journal entry (you just see the inserted statement box). It works every time on 2nd or more viewing of each journal log though. This could be achieved by going back and then forward a page to view it again. Any ideas?
Hi Rachel, I have noticed the same issue (the journal entry textbox only working on the second viewing) in the last two weeks. Would be very interested to hear if anyone has found a way to remedy this.
I have 9 Rise Modules that are being used in a medical school Year 4 course. I have used them with NO ISSUES for 4 years and now in the last month have issues. It is the same as reported by ChristinaStefon and RachelMcCulloug. If I scroll through the entire module, refresh the page and come back then the journal entry is available. Also the text of the Prompt is missing above the box, still unsure if that is a CSS issue. Do we know is this is SCORM 2004 update, Javascript issue? I'm getting a bit desperate for a quick answer. Thoughts?
Hi LauraFotherg185 I am working on fixing this. I'm not a user of this and so don't have some good examples to test against. Would you able to send me a published course in zip format to [email protected]?
I'm seeing the issue on the Chrome browser but it's working as expected on Edge. Haven't been able to test other browsers yet.
Thanks Martin! I CANNOT get it to work in Chrome, but I've now had success in Firefox as well. I will try Safari a bit later. If there are any super tech people that might have a reason I'd be interested. I know the browsers work differently but my background knowledge is limited and I'm very surprised that Chrome is the culprit, I often have more issues with Firefox and Edge.
