Forum Discussion
MaryGutwein
5 years agoCommunity Member
Lessons not completing in Rise 360
I need some help. We are using Rise to create learner guides for a course. We are taking advantage of the bookmark feature in Rise. I tested it some months ago in Cornerstone On Demand, and I was ab...
AlyssaGomez
5 years agoStaff
Hi Mary!
It sounds like your learners might be hitting a suspend data limit.
Your LMS has a limit to the amount of data it can hold. If you have a course that goes beyond the limit, the LMS won't remember anything that happened after the learner reached the limit, and it'll resume to the wrong lesson.
Try republishing your course with SCORM 2004 3rd Edition or 4th Edition, both of which support much longer suspend data. Let me know if you see a difference!
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