Forum Discussion
Library360: Can't see video still images?
When using the videos in library360 I'm no longer able to see a still image of the video and now I just see error icons.
I can still preview the video but it takes up a lot of time having to pre...
Hello Andrew,
Sorry for the trouble! I appreciate the investigation you've already done and the screenshot you shared. We are aware of the issue with loading Content Library videos. Our engineers are currently working on a fix, and we'll let you know once it's available. In the meantime, you can subscribe to real-time status updates here.
Click the "Subscribe" button in the upper right corner of the status page (above) if you'd like to receive notifications of status changes in the future.
