Forum Discussion
mariencrabol-34
3 years agoCommunity Member
licence transfer
Hello,
In my user group, we transferred the license of one person (who left the company) to another.
However, there are documents that are only visible and not transformable.
Is this normal, and how can I fix it?
Thanks in advance
Hello marien,
Thanks so much for reaching out!
I see that you've opened a support case and you are working with my colleague Johnrey. Great call! You are in good hands.
We'll continue the conversation over in your support case.
Have a great day!