Forum Discussion

PattiCourtois's avatar
PattiCourtois
Community Member
11 months ago

Link to a webpage in Rise triggering course completion in LMS

My Rise course has a Questions button set up to link to a webpage (a Google Form).  When this button is selected, it's triggering a completion in the LMS.  Any suggestions? 

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Hi Patti,

    On the Publish page, what are your course completion settings?

  • Hi, Karl--

    Happy New Year!  The setting is "Track using course completion" / 100%.

    Patti

  • Attached is a screenshot with all my settings.

    • AngeloCruz's avatar
      AngeloCruz
      Staff

      Hi Patti! Is this the same Rise course you're having issues with?

      If so, it appears that I've already received 100% completion as soon as I viewed the entire page/lesson without even opening the link to the Google Form.

      If not, please open a support case with us here so that our Engineers can take a closer look. They may ask you for your files or a copy of the Rise course for testing purposes

      • PattiCourtois's avatar
        PattiCourtois
        Community Member

        Hi, Angelo. That is the correct Rise course where this issue is
        occurring. Let me know if you need anything additional from me.

        Thank you,
        Patti

  • Based on Angelo's feedback, I split the course into two lessons and inserted Continue buttons in between content.  That prevented it from completing prematurely.  Thanks for the help.

    • AngeloCruz's avatar
      AngeloCruz
      Staff

      I'm glad to hear that, Patti!

      I hope that sorts out your concern with the completion. Feel free to reply if you have additional questions regarding this matter. As always, you can open a support case here as well should you have other concerns.