Forum Discussion
Links in RISE 360
Hi, When I put a link in Rise, when I click on the link, it opens the document but there is no way to get back to the course as a learner. Is there a way to have the linked document pop up in a new ...
This issue isn’t the browser because it behaves as expected when we preview the course (it opens in a new tab) in our browser (Microsoft Edge) and for most other links we click on. The issue doesn’t happen until we export the Rise 360 file to the SCORM 1.2 file and import it into Workday. I checked with the Workday team and there are no settings they can change on their end to make the SCORM file behave differently. We have other SCORM files from other vendors where their course opens in a new pop-up window, but for some reason that is not the case with the Rise 360 SCORM files. They believe there is something in the file that is causing it to open in the same window.
I assume your Workday is behind some kind of SSO?
Yes, we use SSO for Workday.
Yes, that is correct
Jody Tabor
Technical Writer and L&D Specialist Contractor
