Forum Discussion
Links opening in new tab/window
Hello
When a user clicks on a hyperlink in a course, the webpage opens up in a new tab or window, but that window receives the focus and covers the course window.
The user thinks the course has ...
Hi Brett,
Thanks so much for reaching out! Sorry to hear your learners have run into this snag!
To see if this is an LMS issue, we recommend first testing your course in SCORM Cloud:
- You can create a free account here: https://cloud.scorm.com
- This video shows how to use SCORM Cloud with your Articulate content: https://articulate.fyi/1OHe39f
- You'll find some helpful troubleshooting tips here: https://articulate.fyi/1TBEwac
By testing in SCORM Cloud, you'll get a better idea of whether the issue is specific to your LMS. If your course works at SCORM Cloud but not in your LMS, please open a support case with your LMS provider. They’ll know how best to help with LMS-specific problems.
If your course doesn't work in SCORM Cloud, please reach out to our support team here for further assistance.
Hope this helps!
