Forum Discussion
LMS Export
Hi there
We are exporting multiple Rise courses that we have created into our LMS (Go1). Most exported successfully, but a few give us an error message (see attachment). Please can you suggest why this has only happened on a couple of files, and how to fix it?!!!
Many thanks.
Justine
- KarlMuller3 years agoCommunity Member
Hi Justine,
Based on similar questions regarding this topic, the most common causes are related to file attachments and embedded file names.
- Shorten long file names
- Remove special characters including spaces from file names.
- The SCORM file may exceed the overall size limit for SCORM uploads.
- Chris-Santos2 years agoStaff
Hello Justine,
Thank you for contacting us. We suggest that you also test the two courses in SCORM Cloud to determine if the issue you are experiencing is LMS-specific. You can refer to this article for the exact steps to follow. If you do not encounter the issue in SCORM Cloud, please get in touch with your LMS support so they can investigate further.
Please feel free to open a case with us if the issue persists in SCORM Cloud or if your LMS support has any questions. We are always here to assist you.