If its definitely working ok in Storyline, then the LMS may be intercepting the keyboard events and not passing them through to your Storyline project; hence your trigger will never activate because it's waiting for keystrokes that never arrive.
Unfortunately if this is the case, there isn't an easy fix. You could use Javascript to expose thr keyboard event and set up a listener, but not sure how familiar you are with JS?
I was hoping not to hear that. I'm not familiar with JS at all.
It's strange because sometimes it works and sometimes it doesn't. I've completed this course before, no issue, and others have advanced past this slide as well. So I'm not sure if this is a strange inconsistency.
Were you able to view my attachment?
