Forum Discussion
Localization issues with Greek in Storyline 360?
Is anyone else localizing from source of English to localized in Greek as well as other languages in the same file? We're running in to a few issues with Greek.
I have a file that has now 10 languages in it: English, Chinese-simplified, Czech, French-France, German, Greek, Japanese, Korean, Portuguese-Brazil, Spanish.
The two issues
- When I run the layout issues finder, it keeps claiming there are issues with a number of Greek text boxes. They sometimes look a little funky , like text is spaced out, but mostly they look fine There are no scrollbars added as the layout issue finder is claiming. And on publish, run locally as well as in SCORM cloud, they are just fine.
- On my client's system, No matter which language my client picks, upon exit, they see the exit message in GREEK! The lesson displays in the proper language. It's just the Exit message that's messed up. It should be "The content is over. You can close this window." for English for example.
I have mentioned both to support but they don't have any idea what's going on even though I've sent videos and explained repeatedly. I thought others might be running in to the same issues. Since both are only occuring with Greek, I'm suspecting something may be wrong with Storyline's Greek translation module/software/feature.
Thanks for any insight,
-- Lori
Solved the issue myself. It was a font issue. We were using Poppins which evidently does not support Greek properly so Storyline made it look all stretched out. I changed the font for Greek only to Gotham and everything worked just fine.
3 Replies
Hi, lorraineS!
I see that your support case has been escalated to my teammate, Luiza. They'll be in touch shortly to continue troubleshooting!
- lorraineSCommunity Member
Solved the issue myself. It was a font issue. We were using Poppins which evidently does not support Greek properly so Storyline made it look all stretched out. I changed the font for Greek only to Gotham and everything worked just fine.
- KellyAunerStaff
Hi lorraineS,
Thanks for updating this discussion with your solution!